Roku HD Stream Stick 3500X
Ports: HDMI, Micro USB
Condition Notes: Refurbished - May have some scratches/scuffs. Item in good working condition.
Warranty: 30 DAYS
Additional Notes: Tested for Key Functions, R2/Ready for Resale.
Customer Service Hours: Mon - Fri 10AM to 5PM E.T. Closed on Holidays and weekends.
Comprenew 30 Day Return & Warranty Policy:
Return Policy: All Comprenew labeled electronics may be returned within 30 days of the item’s arrival at your doorstep. Comprenew will accept most items back for exchange or refund unless otherwise stated. Comprenew holds the right to accept or decline any return requests.
All returns must include the original packaging, the adapter (if applicable), and the original barcode tag. Returns may be made either in-store or with a prepaid return label.
Returned items must be in the same condition as sold, with no signs of tampering or part removal. Items that are missing components or damaged in the return shipping process, will sustain a deduction of up to 30% on the refund.
Windows 10 Sanitation Fee: If a windows 10 key is activated pre-return, customers will be charged a 15% restocking fee when they return their unit.
Comprenew holds the right to accept or decline a return if any major alterations were made to an item. Please coordinate with a team member to ensure that any changes are approved, accepted, and documented via phone or email if there may be a possibility of a return.
Laptops with batteries are tested for functionality. However, battery life and charge capacity are not guaranteed and therefore are not warrantied.
Refund Policy: All orders must be returned in order to receive a full refund, otherwise, a partial refund will be issued. Refunds are issued immediately via the same payment method used to place the original order. Please allow 3-5 business days for any refund to clear with your financial institution. Shipping costs will not be refunded.
Shipping Policy: Comprenew only ships within the United States, through FedEx and USPS. Products usually ship within 24hrs after payment. Please contact us to request faster shipping/pickup options. Orders placed outside of business hours will be shipped and ready for pickup the following business day. If you would like to use your own shipping label, please contact us and we will respond accordingly.
If shipping to a PO Box, you must select the “Priority Mail” shipping option. Please make sure your shipping information is full and correct.
Comprenew is responsible for paying for return shipping within the 30-day return period.
Customer Service Hours: Mon - Fri 10 AM to 5 PM E.T. Closed on Holidays and weekends.
Please feel free to ask us any questions you have before making your purchase!
Comprenew is a 501c3 nonprofit organization whose mission is to protect people & the environment from unwanted electronics by either extending their life-cycle or recycling their components.